FAQs
How far in advance should I book?
1
Events must be booked at least 30 days in advance. This allows time for proper planning and coordination with our vendors, including out-of-state suppliers.
Is there a minimum booking amount ?
2
Yes. We require a $300 minimum booking for all balloon decor services.
3
How do I reserve my event date?
A 50% non-refundable retainer is required to secure your event date. Dates are not confirmed until the retainer is received.
When is the remaining balance due?
4
The remaining balance is due prior to installation and must be paid in full before setup begins.
Do you offer setup and breakdown?
5
Yes. Setup and breakdown are included with all balloon decor services unless otherwise stated.
Do you offer backdrop and signage?
6
Yes. Backdrops, shimmer wall, and custom signage are available and may be coordinated through our trusted vendors. Availability may vary.
Do you offer outdoor installations?
7
Yes. Outdoor installation are available but are weather-dependent. Additional fees may apply due to material and labor considerations.
We proudly serve Miami-Dade and Broward County. Travel fees may apply for locations outside our standards services area.
8
What areas do you service?
What if I need to book within 14 days?
9
Events booked within 14 day of the event date are subject to a $150 rush fee, based on availability.
Can I make changes after booking?
10
Minor change may be accommodated based on availability. Major changes may require additional fees and must be requested in advance.
What happens if I need to cancel?
11
The 50% retainer is non-refundable. Any additional payments made are subject to the terms outlined in your service agreement.
How will I be contacted after submitting an inquiry?
12
You may be contacted via email, text, or phone call within 24—48 hours to discuss availability and next steps.